Sign up and start playing

BetMGM UK Casino Bonus Review 2024

Edited by Megan Sagriff
Published on

We read the fine print in bonus terms so you don't have to. Check out our user-centric review process.

Welcome to our BetMGM UK Casino review. The neon lights of Las Vegas have come to the UK, and we’re ready to explore what BetMGM has to offer to Brits.

Regulated by the Gambling Commission, BetMGM UK is a legal online casino licensed to provide gambling services in the UK market. The casino promises several benefits to players, like exclusive casino games, superb promotions, and unique supersized jackpots.

Keep reading to learn about UK BetMGM Casino, as we provide a detailed review covering bonuses, games, user experience, customer support, and much more. Let’s get started.

✨ Bonuses and Promotions

BetMGM openly brags about its many exclusive and world-class promotions. And rightfully so, since you can claim several attractive casino deals that will make your experience more engaging. Let’s see which casino bonuses you can collect at BetMGM UK.

BetMGM UK Welcome Bonus

BetMGM UK greets new players with a tasty welcome package worth up to £200 in cash plus 100 wager-free spins on Big Bass Splash. You can claim the offer twice within 7 days after registering an account, up to a max. of £200 and 100 FS. The value of the bonus depends on your deposit amount.

  • Deposit £10-£49.99: Collect 10 wager-free spins and a £10 cash reward after 35x wagering of the deposit amount.
  • Deposit £50-£99.99: Collect 25 wager-free spins and a £50 bonus cash after wagering the deposit amount 35x.
  • Deposit at least £100: Collect 50 wager-free spins and a £100 after wagering the deposit funds 35x.

When you open an account, pick the Casino Welcome Offer and make your first deposit via the “My Offers” page. You’ll immediately receive free spins without wagering conditions valid on Big Bass Splash. Wager the deposit amount 35x to get the cash bonus.

The minimum eligible deposit is £10, and each bonus spin is worth 10p. Free spins expire after 3 days, while for cash rewards, you have 7 days to meet the 35x wagering requirements.

MGM Millions – Supersized Jackpot

BetMGM is particularly proud of its MGM Millions progressive jackpot run by LeoVegas Gaming. They also call it a supersized jackpot with four prizes: Mini, Minor, Major and Mega Jackpot. You can play hundreds of games which are part of this progressive jackpot network and contribute to the prize pool with £0.09 per round.

To participate, opt-in and place a minimum bet of £0.10 on eligible releases ranging from online slots to live casino games. You’ll find which games participate in the MGM Millions jackpot on the “Game Info” page. When you start playing MGM Millions games, you can look forward to winning over £17 million. Nice!

Golden Wheel Daily Prizes

Another exciting promotion at BetMGM UK is Golden Wheel. You can spin a wheel once a day for free and win different prizes, like free spins, profit boosts, or live casino chips. However, the top prize is a 3-night trip for two to Las Vegas! To participate, visit the “My Offers” section before 7pm since the wheel resets daily at 7pm.

BetMGM Rewards

When you opt in for BetMGM Rewards, you can benefit from the BetMGM Spin&Win promotion. How? Easy. Play your favourite games and complete 200 spins to trigger BetMGM Spin&Win. You’ll see a Progress Circle at the top of the screen, and when it shows 100%, you can spin the wheel.

The prizes include free spins, cash rewards, or a re-spin of the lucky wheel. Cash rewards have no wagering requirements and are credited into your cash balance. The minimum bet amount contributing to your progress is 20p per spin, so the minimum cost to reach 200 spins is £40.

General Information and Accessibility

BetMGM is an established brand in the US online gambling industry, providing a full range of online gambling products: a sportsbook, casino, live casino and online poker. The company was founded in 2018 when land-based US giant MGM Resorts International partnered with Entain to create BetMGM, an online gambling division.

MGM Resorts International is famous for owning several world-famous casino resorts in Las Vegas, such as MGM Grand, Bellagio, and The Cosmopolitan. Still, the company expanded its online reach through BetMGM, entering first Canada and now the UK.

BetMGM UK was launched in August 2023 and is run by LeoVegas Gaming PLC. LeoVegas became a part of MGM Resorts in 2022 and now runs the company’s online gambling operations in Great Britain. As a result, players from the UK can load betmgm.co.uk to access the sportsbook and BetMGM online casino.

Safety, Trustworthiness, Legal Compliance and Terms

Casino safety is one of the first things to check before you sign up. Luckily, at BetMGM UK, you don’t have to worry about legal compliance. The casino is fully regulated in Great Britain by the Gambling Commission through LeoVegas Gaming PLC, which runs the site. The security of your data is ensured by encrypted servers and information systems regularly tested by third parties.

Also, the quality and trustworthiness of the casino can be quickly established by reading the T&C. At BetMGM UK, the Terms and Conditions explain everything in an easy-to-understand manner. You’ll find all the details about the account registration and account rules, the KYC procedure, and details about safer gambling.

BetMGM UK supports responsible gambling with tools like deposit, loss, session, and wagering limits, reality checks, time-out and self-exclusion. Also, you’ll find links to reputable organisations dedicated to helping players in need, such as GAMSTOP or BeGambleAware.

User Experience: Feedback, Ratings, and Support

Player experience and user ratings are also part of our “investigation.” We’ve found out that players mostly complain about BetMGM’s verification procedure. Others highlight the issues with withdrawals, while some don’t understand how the MGM Millions jackpot works, thinking that the casino takes £0.09 without a reason. However, we’ve also seen that many players have positive comments about BetMGM UK, praising the customer support or the overall experience.

What we like most is that the casino doesn’t turn a blind eye to bad comments and replies to everyone, trying to explain the issue. They also direct the member to contact customer support for more information. This shows that the casino cares about players and their feedback, thus trying to improve the service quality.

Customer support at BetMGM is available non-stop. You can reach out via live chat or email support@betmgm.co.uk, or visit the Help Centre, which has many articles on various topics divided into categories. We can confirm that live chat agents respond promptly, doing their best to help you. Paul was “in charge” of our many questions; he was polite and willing to answer every one of them. Kudos, Paul.

Casino Performance, Reputation, and Complaints

BetMGM UK belongs to a reputable company, MGM Resorts International, and is also run by a well-known operator, LeoVegas. These names ensure that the UK version of the BetMGM follows the same path as its US and CA counterparts in terms of quality and reputation. Also, the brand partners with Manchester City FC and Wolverhampton Wanderers FC.

In case you have any complaints, go to the Help Centre and find the article “How do I make a complaint?” within the GDPR section. There, you’ll see all the details on how to submit a complaint.

First, you’ll need to contact customer support, which will respond within 24 hours. If you’re not happy with the solution, you’ll be referred to the Complaints Specialist for the final review. Finally, if this instance doesn’t meet your expectations, you can contact an Alternative Dispute Resolution provider (ADR). In BetMGM’s case, this is IBAS (Independent Betting Adjudication Service).

Game Selection and Providers

UK players can look forward to hundreds of top-performing casino games by first-class content providers. We’ll name a few: Pragmatic Play, Play’n GO, Games Global, BTG, Red Tiger, Playtech, NetEnt, or Relax Gaming.

Slots and RNG table games are listed within the Casino section. At the same time, the Live Casino offers a selection of top games hosted by live dealers.

Since BetMGM UK boasts a rich casino library with an impressive game variety, it helps players easily find games by grouping them into sub-categories, like Megaways, Vegas or Jackpots.

The most popular games include Big Bass Splash, Book of Dead and Eye of Horus. If you prefer Megaways, you can play titles by BTG or slots from other providers boasting the BTG licence. Some of the games are Temple Tumble Megaways, Gonzo’s Quest Megaways, and Big Bass Bonanza Megaways.

Jackpot chasers will be happy to see world-famous Mega Mololah and WowPot progressive networks from Games Global. However, that’s not all. Playtech also delivers its range of Age of the Gods jackpot slots alongside Dream Drop titles from Relax and the Jackpot King series by Blueprint Gaming.

Single-player table games include different versions of roulette, blackjack, baccarat, and poker. Evolution’s first-person game suite is also on offer.

Being a reputable brand, BetMGM also offers exclusive, branded games you can play only here. MGM Exclusives include slot games like MGM Grand Emerald Nights by Push Gaming, BetMGM Strike by Games Global and table games such as BetMGM Roulette from Golden Rock Studio. You’ll also find several exclusive live dealer games, including BetMGM Auto Mega Roulette from Pragmatic Play Live and MGM Grand Blackjack from OnAir Entertainment.

Finally, the Live Casino is powered by Evolution, Pragmatic Play Live, OnAir Entertainment, and Playtech. Live blackjack, roulette, poker, baccarat, Sic Bo, and Dragon Tiger compete with immersive live game shows such as Crazy Time, Treasure Island, or Adventures Beyond Wonderland. It’s up to you to decide who’ll win you over.

Financial Transactions: Payments and Withdrawals

BetMGM UK accepts deposits via Mastercard and Visa debit cards, PayPal, and bank transfers. The minimum deposit amount is £10 for all payment methods, while the maximum is £3,000 for bank cards and £10,000 for other options.

Withdrawal methods are the same. The minimum cashout amount is £10, and the maximums are as follows:

  • Bank card – £8,000
  • Bank transfer – £35,000
  • PayPal – £4,000

The casino strives to process your withdrawal requests within 24 hours. However, when there are high withdrawal volumes, the finance department will review your cashout request within five business days.

Website, Usability, and Mobile Compatibility

BetMGM UK sports an intuitive user interface where everything is neatly organised and clearly labelled. You’ll access the main menu when you click the hamburger icon in the top left corner. From there, you can open the sportsbook, casino, live casino, load the MGM Millions games, MGM Exclusives or promotions.

The website is well-organised, and everything loads quickly, so you won’t have an issue finding games, bonuses or customer support. The home page displays the bonuses and lists the terms for the most attractive ones. Each game has an info page with the RTP, volatility, grid layout, minimum or maximum stake, and info if the game is one of the MGM Millions titles.

If you like playing games on the go, you can load the site from the mobile browser or download an iOS or Android app. The look & feel is almost identical to the desktop version, with one difference – touchscreen controls.

Additional Features and VIP Programs

The Club by BetMGM is an exclusive, invitation-only VIP program providing a range of attractive bonuses, promotions, and member-only events. If you join the club, you can expect to receive personalised rewards and bonuses tailored to your gaming preferences or access to exclusive events, like VIP stadium visits to Premier League Games.

Summary: Positives, Negatives, and Interesting Facts

BetMGM UK is an end-to-end gambling venue providing a sportsbook, online casino and live casino. The brand is legal in the UK and run by LeoVegas, part of MGM Resorts International, a globally known gambling brand. These names say a lot about the casino’s reputation.

However, the quality of the casino isn’t just in the names behind it. BetMGM UK provides world-class gambling products powered by tier-one providers. Games Global, Evolution, Pragmatic Play, and Playtech are just a few of them. When you add attractive bonuses, a proprietary jackpot network and exclusive games to the mix, you get a top online casino. BetMGM UK is a great online casino indeed. However, there’s always room for improvement, so we’d like to see a VIP program accessible to all members.

Pros

  • Reputable and trustworthy brand
  • Licensed by the UKGC
  • Exclusive BetMGM games
  • MGM Millions supersized jackpots
  • Free spins without wagering requirements
  • No deposit daily Golden Wheel spin

Cons

  • Very few payment methods
  • No phone support

Overall Rating

4.8 / 5

Bonuses & Promotions

4.7 / 5

Terms & Conditions

4.6 / 5

Casino Reputation

4.8 / 5

Game Selection

4.9 / 5

Safety & Security

4.9 / 5

Banking & Withdrawals

4.5 / 5

User Experience

4.8 / 5

Frequently Asked Questions

Yes. BetMGM UK is fully regulated by the Gambling Commission under account number 39198. Moreover, the site uses advanced SSL encryption technology and other security measures to protect sensitive data.

The minimum deposit amount is £10.

The minimum cashout sum is £10, and the maximum depends on the payment method. For payment cards, the maximum is £8,000, for PayPal £4,000, and for bank transfer £35,000. 

Yes, it does. However, the club is exclusive; you can join it only if you receive an invitation.

Sure. The site is optimised for mobile gaming from the browser, but you can also download  Android or iOS apps.