Promotional T&C's apply. Play Responsibily. 19+
Not all casinos are created equal. While some offer thousands of games, others keep things simple. The gaming venue we will discuss in this review falls into the latter category. High Flyer Casino is a cute little gambling site that accepts Canadian gamblers and plays by its own rules.
Stay tuned if you want to get to know High Flyer and what makes it stand out from the competition. We will dissect every aspect you might be interested in and explain why it might be worth your time and money.
✨ Bonuses and Promotions
High Flyer Casino makes sure that new players start their adventure in style. At the same time, they give existing players enough reasons to stay, offering various promotions to keep them engaged. Below, you will find a lowdown on available casino bonuses and promotions and wagering requirements you must meet to keep your free funds.
High Flyer Casino Canada Welcome Bonus
Your registration with High Flyer will be rewarded with a 3-tier welcome bonus. In total, you can receive a 100% match of up to $900 over your first three deposits. To unlock each of the three bonuses worth up to $300, you must deposit at least $20. You will also get 100 bonus spins on The Awakening slot on your first deposit.
The offer seems quite inviting, but what about the requirements you must meet? The rollover of 35x the deposit plus bonus and free spins winnings is undoubtedly on the higher side. The industry standard is around 40x the bonus. So, in this case, you will have to wager twice as much to complete the playthrough.
Spin to Win
Every day, High Flyer Casino hosts Spin to Win, a daily slots tournament. You can enter it for free by opting in and playing any slots you would like to win some nice cash prizes. Daily tournaments take place from 9pm to 11pm EST.
A total of 8 winners will share a daily prize pool, with the top 3 winners being guaranteed a prize. The following 5 winners are drawn randomly from the next 20 players on the leaderboard. All rewards are paid out in cash, with no wagering requirements attached, which we consider fair play.
10 BB Promo
High Flyer Casino players will get 10 Bonus Bucks (BBs) per day just for logging into their accounts. The freebies allow you to play bingo and selected slots without risking your own funds. While bingo is always available, the operator will choose 6 slots to play with BBs monthly.
As for terms and conditions attached to this promotion, you should be aware that BBs will be removed from your account monthly. However, you can keep up to 100 BBs, provided you played in the last month. Moreover, you can’t turn BBs into real cash.
Besides regular promotions, High Flyer Casino hosts seasonal promos, like the Santa’s Helper held during the Christmas season. It was another competition for a share of a prize pool consisting of cash, vouchers for shopping and physical prizes. Hence, keep an eye on the Promotions page, and you will never miss an opportunity to get a little extra at High Flyer.
General Information and Accessibility
High Flyer Casino was launched in 2020 by Ellipse Entertainment Limited. The operator has obtained a license from the Alcohol & Gaming Commission of Ontario, allowing it to legally provide online gambling services in this province and the rest of Canada.
When you visit HighFlyerCasino.com, you will notice it’s available in English only. Not the best solution, we must say, given that it is accessible in Canada, where French is another official language. But let’s dig deeper and see if High Flyer lives up to its name.
Safety, Trustworthiness, Legal Compliance and Terms
In April 2022, Ontario launched its legal online gambling market. Having met all the requirements set by the Alcohol and Gaming Commission of Ontario, High Flyer Casino obtained a license which ensures legal compliance. At the same time, the gambling site is licensed by the Alderney Gambling Control Commission.
Casino safety and trustworthiness are guaranteed with a licensed operator, such as High Flyer. All your details will be stored safely since the casino uses 128-bit encryption and multiple firewalls. Also, its T&Cs are transparent, letting you get familiar with all the rules before signing up.
Last but not least, the casino is committed to responsible gambling, offering multiple tools to help you control how you use your time and money. If you feel your gambling habits are getting out of hand, you can set deposit and loss limits, session timeouts or reality checks. You can also contact customer support to take a break or self-exclude from the casino for up to 5 years.
User Experience: Feedback, Ratings, and Support
High Flyer Casino is a relatively young operator, so you won’t find many player reviews and user ratings online. Those who have shared their thoughts have reported a decent player experience somewhat marred by the ‘predatory nature of promotions. However, given that only a few comments are available, we based our opinions about service quality on first-hand experience.
One of the crucial aspects of each casino is its customer support. We tested the service High Flyer provides using the live chat feature. Although it was suggested that agents typically replied within 2 minutes, Jean-Paul responded immediately. He was quite helpful, answering all our questions.
Despite the fact that the casino caters to Canadian players, its representatives communicate in English. Still, agents will use a translator tool to assist you if you want to chat in French.
Besides live chat available 24/7, Canadian players can call the casino for free between 1pm and 11pm or send an email. A comprehensive FAQ section is also there, covering topics such as deposits, withdrawals, accounts and more.
Casino Performance, Reputation, and Complaints
High Flyer is a licensed online casino with a decent following among players in Ontario and the rest of Canada. While its history may not be that long, it has established an excellent reputation, with not many complaints about its operations available on the Internet.
You won’t find a separate email to use on the website if you want to file a complaint. However, you can use the one listed under the Technical Support tab. Another option you can use if you believe you have not been treated fairly is to contact the regulator that has granted a license to the casino. In this case, it is the Alcohol and Gaming Commission of Ontario.
Game Selection and Providers
One of the main reasons why High Flyer Casino is not that popular may be its game selection. Unlike most online casinos today, this one only offers a limited library featuring 100+ slot titles. Furthermore, the games are provided by two lesser-known studios, LeapFrog Gaming and Ready Play Gaming.
The good news is that games by Hacksaw Gaming have been added recently. Knowing that the company has a development platform, OpenRGS, which allows small game providers to distribute their products, we expect to see High Flyer’s portfolio expand in the time to come.
While the game variety could be better, given that no table or live dealer games are available, High Flyer Casino can still keep you entertained. Some of the titles you can play here are Wild Lion, Deep Sea Dollars and Jungle Fever. A few progressives, like Reels 2 Riches, are also on offer. Apart from slots, you can try your luck at bingo.
Financial Transactions: Payments and Withdrawals
When it comes to currencies, High Flyer Casino accepts Canadian dollars only, which comes as no surprise since it targets this market. At the same time, Canadian players can choose from several convenient payment methods, including popular credit cards, InstaDebit, iDebit, bank transfer, Interac and more. A minimum deposit is $20.
While the minimum deposit supported by the casino will suit most players, that may not be the case with the minimum withdrawal limit. Transaction limits of $50 are considered high. If you are a casual player, you may wait a bit longer to collect enough winnings and be able to request a withdrawal.
The maximum amount you can clear from your account per transaction is $2,000. However, if you happen to win a higher sum, feel free to contact the Accounts team. Casino agents will assist you to cash it out.
Timeframes naturally vary depending on the chosen banking method. Withdrawals requested via debit and credit cards may take 3 to 5 working days. Cashouts made via Interac take up to 3 days, while those made via e-wallets are paid out within 24 hours.
To conclude this section, we have good and bad news. The bad news is that all withdrawals are subject to a 24-hour pending period. As for the good news, you will love to learn that the casino charges no transaction fees.
Website, Usability, and Mobile Compatibility
Good website usability is achieved through excellent content organization and a simplified user interface. The fact that High Flyer Casino does not carry thousands of games and that you can easily access all the sections ensures hassle-free navigation.
The casino site is accessible from desktop and mobile devices. If you prefer mobile gaming, you can use your smartphone powered by iOS or Android and play most games wherever you are. They are optimized for mobile devices and play smoothly with a stable internet connection. At the moment of writing this review, High Flyer Casino does not offer a native app, so no download is needed to access it while on the go.
Additional Features and VIP Programs
Wagering real money on slots can earn you exclusive rewards from the High Flyers Club. It is a 6-tier loyalty program offering various perks to the most committed patrons. Like other VIP programs, this one is created to make your stay worthwhile.
Special features include tailored cash bonuses, tickets to exclusive shows, holiday vouchers, and gourmet food hampers. VIP treatment does not end here because you can enjoy personalized promotions, birthday bonuses, and a dedicated account manager.
Keep in mind that the Gold level can be reached by invitation only. Also, your Gold-level and above status are valid for 30 days, so you can lose it unless you keep playing.
Summary: Positives, Negatives, and Interesting Facts
So, does High Flyer Casino live up to its name? We are somewhat ambivalent about this one as it has good and bad sides. One of the biggest casino advantages is that it is licensed and completely legal in Ontario and Canada, so you don’t have to worry about safety or fairness while playing here.
On the other hand, its game library is limited compared to modern gaming venues accepting Canadian players. Please take a look at the table listing High Flyer Casino’s strengths and weaknesses, which can help you make up your mind about whether to join it or not.