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HighRoller Casino Review 2024

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HighRoller Casino is an online casino that has been entertaining players since 2017. Over the years, it has successfully built its reputation in the highly competitive world of online gambling.

As the platform continues to gain momentum, it’s the perfect opportunity to discuss its offering and provide players from Canada and New Zealand with a comprehensive review of HighRoller Casino. Continue reading to find out more about HighRoller, and decide whether it suits your playing preferences.

✨ Bonuses and Promotions

Every excellent casino experience comes with great bonuses. HighRoller made sure its customers can benefit from a wide range of attractive bonuses and promotions. New players from Canada and New Zealand can claim a welcome package, while existing members can choose from plenty of promotions. Keep in mind that once you claim casino bonuses, you must meet wagering requirements to keep your winnings.

HighRoller Casino Welcome Bonus CA

The welcome package for Canadian players is distributed over the first four deposits. You must deposit at least $20 to qualify for each bonus. Deposits made via Skrill, Neteller and Paysafecard are excluded from the offer.

Here’s what you get:

  • First Deposit Bonus: 100% up to $500 + 50 free spins on Sweet Bonanza
  • Second Deposit Bonus: 50% up to $500 + 50 free spins on Big Bass Bonanza
  • Third Deposit Bonus: 75% up to $500 + 50 free spins on John Hunter and the Book of Tut
  • Fourth Deposit Bonus: 50% up to $500 + 50 free spins on Gates of Olympus

The welcome package is a so-called parachute bonus, meaning you’ll play with your real money first and then with the bonus money. Your bonus money must be wagered at least 40x before cashing out is possible. At the same time, the playthrough must be completed within 30 days.

HighRoller Casino Welcome Bonus NZ

After opening a new account and depositing $20 or more, new customers from New Zealand will be greeted with a welcome package with a 100% bonus of up to $500 and 200 spins. You’ll receive 20 spins daily for 10 days, which you can use on selected games.

The said welcome bonus is also known as a no-sticky bonus. In practice, the deposit you made and the bonus money will be separated, and you’ll play with real money first. Any wagering restrictions won’t start until you drop down to your bonus balance.

Keep in mind that both the bonus money needs to be wagered at least 40x before a withdrawal is possible. Also, you’ll have 30 days to meet the playthrough before the bonus expires. Free spins winnings are subject to the same wagering requirement.

Be careful when choosing your games, as not all of them contribute towards bonus wagering in the same way. It’s best to choose slots, which contribute 100%. Some live shows, such as Crazy Time, Wheel of Fortune, Dream Catcher, Deal or No Deal, Mega Wheel, and Lightning Dice contribute 50%. Avoid all other live games, table games, and video poker, as they don’t affect wagering requirements.

Pragmatic Play Drops & Wins

HighRoller allows its players to claim a portion of the Pragmatic Play Drops & Wins prize pool until March 2024. All you need to do is open a participating game, such as Big Bass Hold & Spinner Megaways or Starlight Princess 1000, wager at least CA$0.75 or NZ$0.50, and you’ll get a chance to win one of the daily or monthly prizes.

Daily and weekly prizes include $1,500 and $10,000 cash rewards, as well as massive prize pools worth tens of thousands of dollars.

Pragmatic Play’s Drops & Wins promotion is also available on live casino games. Choose one of the participating games, such as Blackjack 20 – Azure, Mega Roulette or Sweet Bonanza Candyland, wager CA$3 (NZ$4) or more, and you can win one of generous cash rewards every day.

You can also take part in daily game shows and weekly Blackjack tournaments. The former allows you to win CA$7,500(NZ$9,000) and 200 cash rewards daily, while the latter comes with a prize pool of CA$40,500 (NZ$48,600) and 500 cash rewards.

Playson Non-Stop Drops & Races

Playson Non-Stop Drops & Races is available until July 2024, offering a monthly prize pool of CA$710,000 (NZ$860,000).

Pick one of the participating games to join in on the action. These include Hold and Win titles like Energy Coins and Crown & Diamonds. If you bet CA$0.30 (NZ$0.40) or more on selected game, you can win random prizes every hour, every day, with a total of CA$410,00 (NZ$495,000) available every month. If that’s not enough, taking part in a high-stakes tournament allows you to win a share of a monthly prize pool worth CA$150,000 (NZ$180,000).

Thousands of races with resetting leaderboards are open from the 9th of the month, with monthly prizes of CA$150,000(NZ$180,000).

Play. Level up. Get spins.

HighRoller also offers a Level Up system, where you can earn prizes by playing slot games. Every time you spin the reels, regardless of the game you play, you will fill up the bar located in the left-hand menu. Once you completely fill up, you will advance up the ladder and receive a prize.

It’s a personalized system where you get free spins on slots you play the most.

General Information and Accessibility

As the global iGaming market is constantly growing, it’s not easy for a new online casino to establish its market footprint. HighRoller Casino focuses on high-end gaming, delivering an immersive atmosphere that breathes exclusivity and reminds of Las Vegas and Macau casinos.

The site was launched in 2017. It’s a modern-looking site, easy to navigate, with an elegant theme. The main menu is conveniently placed, allowing players to find the desired option quickly. When it comes to the casino’s homepage, it offers all the information you might need before registering. You can get a quick overview of the games on offer, available payment methods, and licensing information.

HighRoller.com is operated by HR Entertainment Ltd, a company registered in the British Virgin Islands. It holds a license from the Curacao Gaming Control Board and the Estonian Tax and Customs Board. The focus of this review is on players from Canada and New Zealand and their experience.

As promised, below is a detailed review of HighRoller Casino, which offers information about the available games, promotions, payment methods, and more. Let’s start by discussing the casino’s bonuses.

Safety, Trustworthiness, Legal Compliance, and Terms

HighRoller is a licensed and regulated online casino site. Its operator, HR Entertainment Ltd, is registered in the British Virgin Islands and, as we mentioned, holds two reputable licenses. HighRoller is committed to responsible gambling and offers many tools to ensure this activity always stays fun. Players can set weekly and monthly deposit limits and, if necessary, take a break from gambling for 24 hours or 7 days. During that period, they won’t be able to access their account. In case you need a longer break, you can self-exclude for 2, 3, or 6 months. You also have the option for an indefinite self-exclusion.

User Experience: Feedback, Ratings, and Support

While researching HighRoller Casino, our reviewers took the time to check out user feedback and ratings. It’s always smart to hear what other players have to say, as this helps avoid mistakes and choosing the wrong casinos. When it comes to HighRoller, most players have commented on the site’s layout and navigation. They also praised the casino’s game selection, bonuses, and promotions. Many users stated that customer support was very responsive but also complained about the lengthy verification process. No matter what information you need, you’ll find it quickly. We also like that the casino team went the extra mile to provide detailed info in virtually every section. When choosing a bonus, you can be sure you’ll pick the one that best suits your needs, as each is thoroughly explained. After a detailed analysis, we couldn’t find serious faults.

Casino Performance, Reputation, and Complaints

Every reputable online casino has to handle all player complaints promptly and resolve them as soon as possible. While doing our research on HighRoller, we discovered that most complaints deal with the verification process and resulting payout delays. The good news is that the casino does its best to resolve these issues as quickly as possible.

Game Selection and Providers

HighRoller Casino is home to a wide selection of gaming content, from slots and live casino to table games and video poker. Browsing through each category is easy, as they are divided into categories. You’ll also find a search bar where you can look for games based on their provider and even the features they offer.

You should have no problem finding a slot that suits your taste. This category features titles from some of the most reputable names in the iGaming industry, such as Games Global (although its games are listed under Microgaming), NetEnt and Nolimit City. You can also find slot games based on their theme, volatility level, and features.

If you’re a jackpot chaser, you’ll be glad to know the casino has what it takes to keep you entertained. The list of available networked pots includes Mega Moolah and WowPot! titles.

The live casino section offers games from Evolution, Pragmatic Play, Bombay Live and OnAir. These include various Baccarat, Blackjack, and Roulette variants, as well as some of the most popular game shows in the market.

When it comes to table games, you can choose from several First Person games, Roulette, Blackjack, and Baccarat versions. This category also features a couple of video poker titles.

Financial Transactions: Payments and Withdrawals

Regarding banking methods, HighRoller Casino players from Canada and New Zealand will be spoilt for choice.

Gamblers from both Canada and New Zealand can deposit using Mastercard, Visa, Jeton, Astropay, MuchBetter, Payz, Bitcoin, and Paysafecard. Skrill, Neteller, and Neosurf are only available to New Zealanders, while Canadians can also rely on Interac to fund their casino balance. The minimum deposit for all methods, except for Neosurf and Bitcoin, is $10 (CAD and NZD). If you’re using Neosurf, $20 is the minimum amount you can deposit. For Bitcoin, you won’t be able to deposit less than $50.

As for withdrawals, players from both countries can use Jeton, Paysafecard, Bitcoin, MuchBetter, and Payz. Skrill and Neteller are available to Kiwi players only, while Canucks can use Interac. The maximum withdrawal limits vary from one option to another.

Processing times also depend on your chosen banking method. Card cashouts take up to 5 business days, while those requested via e-wallets are instantly processed once the casino’s team confirms the transaction.

Website, Usability, and Mobile Compatibility

HighRoller is a modern site that easily adapts to all mobile devices, providing a seamless on-the-go experience. Regardless of your device and its screen size, you’ll be able to quickly navigate through the site and enjoy your favourite casino games.

The dark theme with the carefully chosen decorative accents looks elegant and pleasing to the eye, leaving a striking first impression.

Unfortunately, HighRoller didn’t have a dedicated mobile app at the time of writing this review. This shouldn’t be a problem, as the casino platform is compatible with any smartphone or tablet device.

Additional Features and VIP Programs

HighRollerCasinos’s VIP program allows Canadian and New Zealand players to benefit from additional perks. Becoming a VIP comes with the option of having your personal account manager, but it also awards a wide range of personalized bonuses and exclusive promotions. Loyalty members are offered a weekly cashback bonus of up to 20%.

Summary: Positives, Negatives, and Interesting Facts

HighRoller Casino is a great choice for players from Canada and New Zealand. It offers a vast selection of casino games from the leading software providers and supports a wide range of payment methods.

With only a few minor drawbacks, HighRoller is a site we highly recommend to everyone, particularly slot and live casino fans.

Pros

  • Trustworthy licenses
  • Vast selection of games
  • Live casino section with loads of popular titles
  • Wide range of bonuses and promotions
  • Supports CAD and Interac
  • Live chat available
  • VIP Club

Cons

  • Lengthy verification process
  • Free spins from the welcome bonus available for only 24 hours
  • Customer support not available 24/7

Frequently Asked Questions

HighRoller Casino is licensed by the Curacao Gaming Control Board and the Estonian Tax and Customs Board, allowing it to legally offer its services to players in Canada and New Zealand.

Although you may experience some delays, mostly due to the verification process, you will receive your casino winnings in a timely manner.

Yes. The HighRoller casino site uses SSL to handle all information through safe connections.

Yes. While there is no dedicated app, the casino’s instant-play platform is compatible with any smartphone or tablet device.

The casino’s VIP program offers a wide range of perks for Canadian and New Zealand players, from personalized bonuses and exclusive promotions to weekly cashbacks.