Sign up and start playing

Jackpotjoy Casino Bonus Review 2024

Published on

Promotional T&C's apply. Play Responsibily. 19+

Not many online casino brands have been around as long as Jackpotjoy Casino. It is one of the most prominent UK online gambling sites, offering a full range of casino games. At the same time, it is a multi-award-winning bingo operator.

You’ve come to the right place if you are curious about Jackpotjoy and its offerings. Our team has checked all the details that can affect your gaming experience at this casino, so stay with us to discover whether Jackpotjoy is worth your time and money.

✨ Bonuses and Promotions

At Jackpotjoy Casino, you can claim a welcome bonus to get started. The fun does not end here, as the casino has a few other promotions for its regular customers. Let’s check the casino bonuses Jackpotjoy offers.

Jackpotjoy Casino UK Welcome Bonus

Your adventure at Jackpotjoy Casino will start with a deposit of £10 or more. Once you sign up for a new account and make a qualifying deposit, then wager it in its entirety, you can claim a batch of 30 free spins or free bingo tickets worth £50. Don’t forget to pick the option you prefer before depositing to activate the bonus successfully.

Free spins are awarded on the Double Bubble slot. As for free bingo tickets, you can use them on all bingo games available at the casino. The best part about this promotion is that there are no wagering requirements, so you can keep your winnings and cash them out.

Daily Free Games

Jackpotjoy Casino allows you to play selected games for free every day if you deposit and wager at least £10. Doubly Bubbly and Rainbow Riches: Daily Rainbows are some of the titles you can enjoy risk-free. While playing these games, you can win up to 50 free spins or up to £750 in cash prizes.

The casino also offers monthly free games you qualify for by playing daily free games. You automatically become eligible for picks from monthly free game bonuses whenever you play a daily free game. There is no limit to how many picks you can receive, so the more you earn, the higher your chances of winning.

Slot Masters Tournaments

Jackpotjoy hosts multiplayer slot tournaments regularly, providing an opportunity to compete against fellow gamers on selected games. In each competition, you can join two or three battles, each lasting up to 2 minutes. You should form winning combinations or use special weapons available within the selected game to score points.

The weapons have various properties, enabling you to freeze your opponent’s middle reel or all your opponent’s reels, for instance. To use a weapon, you must pick it from the War Chest that can land on reel 3. If you finish the tournament at the top of the leaderboard, you can win a cash prize or a set of free spins.

Social Bingo Offers

Bingo enthusiasts can join the Jackpotjoy community across social media channels. That’s where they can find various activations, including competitions, brain teasers, and quizzes, which allow them to win exclusive social prizes, like tickets for specific games.

Those who prefer slots over bingo won’t feel left out either, as they can participate in these games on Facebook or Instagram and win cash rewards and free spins.

Refer-a-Friend Bonus

Jackpotjoy lets you get a £20 refer-a-friend bonus like its sister sites. Go to the Refer a Friend page and generate a shareable link your friend must use when registering. Alternatively, they can add your username or email address when filling out the registration form.

For your reward to be unlocked, your friend must deposit at least £10 and wager at least £40. However, the wagering amount depends on the games they play, so if they go for bingo, £40 is enough. Bets placed on slots contribute at a rate of 10% only, meaning that £400 in real money must be wagered.

You can refer up to 5 friends, meaning you can receive up to £100 in bonuses provided each friend meets the requirements.

General Information and Accessibility

Jackpotjoy Casino was launched back in 2002 and caters to the UK market. It is operated by Gamesys Operations Limited, a Bally’s Corporation company established and regulated in Gibraltar. To offer its online gambling services in the UK, the operator has also obtained a UK Gambling Commission licence.

As a UK-focused gambling site, Jackpotjoy.com is available in English only. You can access it using your desktop or mobile device. If you are familiar with Monopoly Casino, you may love Jackpotjoy. These two are sister sites.

Safety, Trustworthiness, Legal Compliance and Terms

UK players can join Jackpotjoy Casino without worries, as it is a legitimate gambling destination. It operates under a UKGC licence, which confirms that the operator has met all the requirements and complies with UK online gambling laws.

Besides legal compliance, the UKGC licence also confirms casino safety and trustworthiness. UK-licensed gambling sites offer games from reputable providers only, so you can expect them to be 100% fair. Your sensitive information and funds are in safe hands if you join Jackpotjoy Casino, as it employs the latest SSL encryption protocol to keep its customers protected.

At the same time, as a responsible UK operator, Jackpotjoy Casino participates in GamStop, a national self-exclusion programme. It also offers responsible gambling tools you can use if you feel your habits get out of hand. From self-assessment questions to setting boundaries, like deposit limits, account cool-off periods and self-exclusion, the operator lets you choose the option that works best for you and your well-being.

User Experience: Feedback, Ratings, and Support

Like other casino sites operated by Gamesys, Jackpotjoy has low user ratings on Trustpilot. One-third of players who have left their impressions rate the casino with 5 stars. On the other hand, those who have provided negative feedback claim that they have not won anything over a long time in most cases, which is quite subjective.

If you experience any issues while staying at Jackpotjoy Casino, feel free to contact its customer support team. It is at your disposal 24/7, and you can get in touch with agents via email or live chat. The casino also has a well-rounded FAQ section covering any aspect you might be interested in. So, don’t forget to search it as you can find the answers you need.

Casino Performance, Reputation, and Complaints

Being in business for more than 20 years, Jackpotjoy Casino has established a solid player base and excellent reputation among UK gamblers for all the forms of entertainment it provides. One of the main reasons why customers stick with this gaming venue is the fact that the operator efficiently resolves all the complaints.

If you want to file a complaint, you can ask customer support agents to escalate it to Step 1 of the complaints process. Step 2 involves contacting the casino operator via complaints@jackpotjoy.com. The first two steps may take up to 8 weeks to complete. If you are not satisfied with the outcome, you can proceed to Step 3 and reach out to eCOGRA. It is an Alternative Dispute Resolution (ADR) service that handles players’ complaints externally.

Game Selection and Providers

Players who join Jackpotjoy Casino will be spoilt for choice whether they are into slots, bingo, RNG or live dealer table games. The list does not end here because the casino is also home to popular Slingo releases, instant win games and poker variants.

The Jackpotjoy Casino portfolio is extensive thanks to the partnership with leading game providers, with the likes of Novomatic, NetEnt, IGT and more. A selection of exclusive titles like Double Bubble by Roxor Gaming created for Gamesys-operated casino sites is also available.

The game variety is evident once you enter the casino lobby, featuring not only video slots but also those offering daily and progressive jackpots. Bingo fans can join various rooms to try their luck at 75, 80 and 90-ball game variants.

If you are into casino classics, you can choose from dozens of virtual and live tables. The latter are provided by Evolution, Stakelogic Live and Pragmatic Play. A range of proprietary Signature Blackjack and Roulette tables is available as well. The Poker section features cash games and tournaments, along with Wild Seat, an exclusive game where you can win up to £100,000 per hand.

Financial Transactions: Payments and Withdrawals

At Jackpotjoy Casino, UK players can deposit £10 or more through debit cards, PayPal and Apple Pay. The maximum amount you can deposit via debit cards is £10,000. At the same time, the other two payment methods let you transfer up to £5,500 and £5,000 to your casino account.

Withdrawals can be requested through debit cards and Apple Pay. They also start at £10, and you won’t be able to cash out more than £25,000 per transaction. If you have more than £50,000 in your balance, you can clear your winnings through bank transfer, with the maximum amount limited to £250,000.

The casino processes withdrawal requests within 4 to 24 hours. Visa Debit withdrawals may take the longest, up to 3 business days. In all other cases, your winnings should arrive at the desired destination within 1 working day. Deposits and cashouts don’t incur fees on the operator’s part.

Website, Usability, and Mobile Compatibility

One of the reasons why we enjoyed our stay at Jackpotjoy Casino is the excellent content organisation. All the categories tell you what you can find under them, leaving no room for doubt. The user interface is simple and intuitive, enabling smooth navigation.

If you want to enjoy your favourite games on the move, you can do it in-browser or using the native app. Jackpotjoy Casino apps are available in the Play Store and App Store, so you can fetch them whether you are an Android or Apple user.

Additional Features and VIP Programs

Like its sister sites, Jackpotjoy Casino has a loyalty scheme. It is called Plus, and you get invited to join the club once you meet specific criteria set by the operator. However, the casino does not reveal what it takes to get invited. To receive notifications from the Plus team, including invitations to monthly Cash Drops, make sure to subscribe to the mailing list.

We have also noticed that several active promotions at the time of writing this review are exclusive to invited players only. Box Bonanza and Game of the Week are among them. You can win free bingo tickets, cashback, spins, and cash prizes by participating in these promos.

Summary: Positives, Negatives, and Interesting Facts

Instead of telling you whether you should or not sign up with Jackpotjoy Casino, we have created a table with its strengths and weaknesses. It lists the casino’s advantages and why it might not be the best fit so you can make up your mind based on these unique features.

Pros

  • UKGC licence
  • Multi-award-winning bingo operator
  • No wagering requirements to meet
  • Poker tournaments
  • Android and iOS app

Cons

  • No bonus cash on the first deposit
  • Some regular promotions are exclusive to invited players
  • More payment methods could be accepted

Frequently Asked Questions

Yes, Jackpotjoy Casino offers a welcome bonus of 30 free spins or £50 worth of free bingo cards.

At Jackpotjoy Casino, you can use supported debit cards, PayPal and Apple Pay to deposit money and withdraw your winnings.

The minimum amount you can deposit and withdraw at Jackpotjoy Casino is £10.

Of course you can. Jackpotjoy Casino is home to proprietary live casino games and those powered by Evolution and Pragmatic play.

Absolutely. At Jackpotjoy Casino, you can try your luck at slots with daily and progressive jackpots.