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Zodiac Casino Review 2024

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Zodiac Casino needs no introduction. It’s been a mainstay for many Canadian players since 2001 and has maintained a fantastic reputation throughout the years. That is no accident but the result of decades of hard work by the operator.

How did one gambling site remain so popular for so long? Our team is on the case, reviewing the casino’s pros and cons to find the answer.

✨ Bonuses and Promotions

Promotions are the bread and butter of any gambling site. Canadians are spoiled for choice when it comes to bonuses, so any casino hoping to win them over must put in plenty of effort. Zodiac Casino spared no expense, drawing players in with deposit match promotions, Mega Money Wheel spins, sweepstakes, and more.

Zodiac Casino Canada Welcome Bonus

The welcome bonus is a traditional offer with a twist. Your first deposit earns you 80 spins on the Mega Money Wheel, allowing you to become an instant millionaire with some luck. The minimum deposit to activate this offer is just $1.

After using up the first casino bonus, you can claim a 4-tier welcome package.

  • Second deposit: 100% match up to $100
  • Third deposit: 50% match up to $80
  • Fourth deposit: 50% match up to $150
  • Fifth deposit: 50% match up to $150

All four bonuses require a $10 minimum deposit. The first and second deposit offer come with a 200x wagering requirement, which is way too steep. Fortunately, the remaining two welcome bonuses have a 30x rollover, which is much more manageable.

VIP Lucky Jackpot

Why do we play casino games? To entertain ourselves, of course. However, we also want a chance to score some mouthwatering rewards. That’s where VIP Lucky Jackpot comes into play. It allows players to score solid rewards just for sticking with the casino.

Despite the name, there are actually five available jackpots, each locked behind a VIP level. At bronze, you can only win one progressive jackpot, while silver gets two, and so on. You have a shot at landing a jackpot every eight hours.

Time Of Your Life

The Time Of Your Life is a promotion like no other. In this sweepstake, Canadian players can choose what prizes they might win. Best of all, they aren’t limited to picking one. Every VIP rank gets different potential rewards, with higher levels having a better selection. You can choose one prize for every rank you’ve unlocked. That means a gold-level member has a chance to score the bronze, silver, and gold rank rewards.

Players must draw the winning ticket to claim the prizes. You earn one ticket per week for all VIP levels you achieve. For example, a member with a silver rank will get one silver ticket and one bronze ticket weekly.

To be eligible for the draw, you have to add enough money to your account while the promotion is active. It starts at $500 for bronze-rank players and goes up to $10,000 for diamond-level gamblers. The sweepstakes page doesn’t draw any attention to this – instead, it’s buried in the promotion’s terms and conditions. Keep that in mind before rushing head-first into the action.

General Information and Accessibility

It’s fair to say the website would not have reached the same heights if it wasn’t an early adopter. Starting ahead of most competitors allowed Zodiac Casino to corner the online gambling market. However, the operator was not content to stick to past successes and let time pass. Instead, it kept adding new features to improve its accessibility. Elements like filtering by game type or Hot and Cold titles came later and made navigating the lobby page much easier.

Of course, from its establishment in 2001 to now, the casino has gone through multiple makeovers. These changes were necessary to make Zodiac.casino available on more platforms or to keep up with modern design changes. Because of that, every part of this website feels fresh and up to date. It looks great and runs flawlessly, no matter what device you use.

The casino is managed by Fresh Horizons Limited, a company based in the British Virgin Islands. It has two licenses issued by the Kahnawake Gaming Commission and iGaming Ontario, clearing it to operate in all provinces. Canucks will also be happy about the fact the website is multilingual, meaning you can enjoy it in both French and English.

Like all our reviews, this CasinoBonus deep dive into Zodiac Casino tells you everything you need to know. Casino games, promotions, banking, customer support, and more are thoroughly explored, ensuring you get the most up-to-date information.

Safety, Trustworthiness, Legal Compliance and Terms

Zodiac Casino isn’t without its detractors. However, our investigation found it to be a reputable online gaming venue. User reviews are very positive, a big plus for the website’s trustworthiness.

Another point for casino safety lies in its licenses. The Kahnawake Gaming Commission and iGaming Ontario regulate the website, entertaining casino-goers without issues since 2000. It confirms that the operator cares for legal compliance and treats its Canadian players well. We’re also happy to report that Zodiac Casino is accredited by eCOGRA, which guarantees that all available games are fair.

The website offers customers various responsible gambling tools to help them stay in control of their hobby. They can set daily, weekly, or monthly deposit limits or temporarily suspend their accounts using Take a Break and Self-Exclusion restrictions.

User Experience: Feedback, Ratings, and Support

Digging through user feedback, it’s clear Zodiac Casino has retained a positive impression with most players. CA members praised the website for being easy to navigate and having a great game library. They were also pleased with the quality of customer support. However, players weren’t as keen on the long waiting times when withdrawing money.

Our testing aligned with user ratings for the most part. You can get in touch with the support team through live chat and email, both prominently listed as options on the Contact Us page. Email replies were reliable but slow, making live chat the better choice for fast replies. Customer service agents were pleasant and helpful, a notable boon for the website’s service quality.

Casino Performance, Reputation, and Complaints

A casino with a storied history like Zodiac is bound to attract its fair share of complaints. Fortunately, the operator is very proactive about resolving any issues to protect its reputation. Most player-base complaints seem to be about delayed payouts, but thankfully, almost all of them have been taken care of.

Game Selection and Providers

Zodiac Casino relies on Games Global and its partnered studios as software providers. This is great news for Canadians, as it means hundreds of fantastic titles spread across several game types. Slots, progressive jackpots, live dealer releases, table games, and more await on this casino site.

Finding your favourite casino games is made simple with the inclusion of game categories. Using them, you can quickly pin down all the releases you’re interested in. In the slots section, you can narrow down your results further by selecting the number of reels or active paylines.

Jackpot chasers will be happy to discover multiple games linked to the well-known Mega Moolah progressive jackpot network. It includes a couple of slots along with a roulette game, so the fun of winning big is open to everyone!

The live casino section includes traditional table games, their fun variants, and exciting game shows. The game variety is incredible, ensuring all players find what they want.

Financial Transactions: Payments and Withdrawals

From the lobby, it’s easy to navigate to the banking page. You can either press the Deposit button in the upper right corner or select the Bank button at the bottom of the page. Both take you to the deposit section, where CA casino members can decide what banking option to use to deposit money. Available ways to pay include Interac, iDebit, MuchBetter, bank cards, etc.

All payment methods use CAD if you choose it as your currency while registering. Regarding transaction limits, the minimum deposit is $1 for all payment methods.

Withdrawn funds are held pending for 48 hours, after which the operator begins processing them the following business day.

You can expect the following delivery times for your withdrawn funds.

  • Visa, Mastercard: 3 working days
  • e-Wallets: 1 to 3 working days
  • Direct Bank Transfer: 6 to 10 working days
  • CAD EFT/ECheck: 2 to 3 working days

Website, Usability, and Mobile Compatibility

Whether you’re accessing the website on desktop or mobile, you can look forward to a top-notch experience. Fantastic website usability is ensured on both platforms, as the operator spent years making navigation sweet and simple.

You do not have to download an app to enjoy mobile gaming at Zodiac Casino. All of its games and promotions are available directly from your browser. If you’re hungry for an app-like experience, you can add the casino to your home screen. That way, it will look and feel like an app without requiring you to install anything.

Additional Features and VIP Programs

The website rewards loyalty with its VIP program. Real money wagering grants you points, determining your current rank. It starts at green and can go all the way up to diamond. Each level unlocks new goodies, giving you an incentive to keep rising through the ranks.

Even at the green level, you can use weekly casino bonuses and giveaways. However, some promotions make it necessary to reach at least bronze before you can claim them. These include the VIP Lucky Jackpot and participation in the Time Of Your Life sweepstakes.

While climbing to the silver level isn’t tricky, gold and above require many more status points. The VIP treatment starts at this rank, with members getting exclusive weekly offers, birthday promotions, and priority access to the support team. Platinum and above can also benefit from a personal VIP host and other unique perks.

Summary: Positives, Negatives, and Interesting Facts

We are quite pleased with what Zodiac Casino offers. The casino’s strengths are a heap of great games, many ways to send and receive money, and a VIP program. Meanwhile, it only has a couple of weaknesses, such as long withdrawal times. Games from more software providers would also be much appreciated.

Canadians looking for a new place to play games should try their luck with this website. While there are areas in which it can improve, it’s more than earned our approval.

Pros

  • Fantastic licenses
  • Multiple progressive jackpot slots
  • $1 minimum deposit
  • Extensive VIP program
  • Superb responsible gambling tools
  • Supports CAD and Canadian payment methods
  • Available in Ontario

Cons

  • 48-hour pending period before payout processing begins
  • Withdrawals are only processed on business days
  • Time Of Your Life promotion requires massive deposits
  • Cashing out using DBT incurs a flat fee
  • Only Games Global titles

Frequently Asked Questions

Zodiac Casino has active licenses issued by the Kahnawake Gaming Commission and iGaming Ontario. Thanks to that, all Canadian players can legally enjoy its content.

Canadians do not have to pay taxes on their casino winnings unless they are professional gamblers. If it’s not your primary source of income, you’re free to spend your winnings however you like.

Absolutely. The website uses encryption, tokenization, and password protection to safeguard your data and the systems in which they are held.

No, the website works flawlessly even from the browser. However, it does prompt players to add it to their home screens as a progressive web app.