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Bet365 Casino Bonus Review 2024

Edited by Megan Sagriff
Published on

We read the fine print in bonus terms so you don't have to. Check out our user-centric review process.

Bet365 Casino is a household name for many players. The website has won multiple awards and remains one of the UK’s leading online casinos. That positive reputation made expanding into other markets, such as Canada, much easier.

That said, past glory only gets you so far. If a gambling site wants our seal of approval, it has to offer a competitive product. Can Bet365 Casino beat its rivals and come out on top? Find out in this review.

✨ Bonuses and Promotions

While the casino has some promotions, its selection is limited compared to other venues. Both the UK and Canadian versions of the gambling site come with a special offer for new players. However, only Brits can participate in additional bonuses and tournaments.

Bet365 Casino Canada Welcome Bonus

The welcome bonus at Bet365 offers a 100% deposit match up to $500 and 50 spins. The minimum deposit required to claim the bonus is $20. You will need to wager the amount you deposited and the received bonus 10 times on casino games. That means if you deposited $100, you must play through $2,000 before you can cash out any winnings. You have to complete the rollover in 30 days.

The 50 free spins only become available after you complete the previous offer or lose all your bonus funds. You have seven days to accept the free spins, either through the pop-up or in the My Offers section of the website. The free spins bonus doesn’t have any wagering requirements.

Bet365 Casino UK Welcome Bonus

Brits signing up to this casino unlock a unique offer called Five Days of Free Spins. You must deposit at least £10 to activate the bonus. Spin the Free Spin reel once during five separate days to learn how many free spins you’ll get. Each bonus spin can reveal 5, 10, or 20 bonus spins.

Credited free spins must be used in seven days. Any winnings you get aren’t subject to any rollover, meaning you can withdraw them immediately. You can use the free spins on the following titles:

  • Ancient Gods: Pandora’s Creation
  • Book of Horus
  • Curse of the Bayou
  • Magic Forge
  • Promise of Persia
  • Wrath of the Deep

Dual Drop Jackpots

All British players are automatically enrolled in the Dual Drop Jackpots bonus. There’s the Community Jackpot, with a guaranteed draw whenever the prize pool reaches £100,000. You can also participate in the weekly jackpot, drawn every Sunday at 22:00 GMT.

You get one weekly jackpot ticket for every £100 staked on participating games. Meanwhile, the community jackpot only requires a £10 wager. There’s no limit on how many tickets you can get during qualifying periods.

General Information and Accessibility was launched in 2000, making it one of the older gambling sites reviewed by our team. It has been updated multiple times since its release, making it more accessible. The pages were adjusted to work on mobile devices and to make finding new and interesting titles simpler. Additionally, every game has a small info dropdown that tells you essential information about your chosen release.

The casino is owned by Hillside ENC, a company based out of Malta. The website is licensed by the Alcohol and Gaming Commission of Ontario and the British Gambling Commission. Rules set by iGaming Ontario apply to Canadian players. Similarly, only Brits are subject to the regulations placed by the British Gambling Commission.

The latest award won by Bet365 Casino was SBC’s Bookmaker of the Year in 2022. It joined other prestigious online gambling awards won by the website, including its crown jewel – the eGaming Review’s Operator of the Year award in 2010.

Safety, Trustworthiness, Legal Compliance and Terms

Fantastic promotions mean little if the gambling site you’re playing on isn’t secure. Fortunately, Bet365 takes casino safety seriously, adhering to all relevant data protection laws.

Alongside excellent legal compliance, the casino stands out due to its licenses. It is overseen by the Alcohol and Gaming Commission of Ontario and the British Gambling Commission. Both gambling regulators offer superb player protections, which increases the website’s trustworthiness.

Another advantage of the most reputable iGaming licenses issued to Bet365 Casino lies in the fantastic responsible gambling tools. The British Gambling Commission is very strict on this topic, so it’s no surprise why Bet365 offers everything that might help gamblers in need. The player can enable deposit limits, reality checks, self-exclusion and time-out periods without having to contact support.

User Experience: Feedback, Ratings, and Support

Player reviews about the website are mixed. Many people have left positive remarks, though a substantial chunk of users rated it poorly. Complaining customers find faults with lacklustre promotions or not receiving their withdrawn funds. Satisfied members like the intuitive interface, the relatively low wagering requirement on the welcome package, and customer support.

As for our feedback, we can confirm the positive parts of this casino. In particular, we were satisfied with the way customer support handles things. Players can contact the support team via email or live chat. We recommend the latter for faster response times. That said, we found email replies to be more in-depth, providing better customer service quality.

Casino Performance, Reputation, and Complaints

We’re sad to say that the player base has many complaints about Bet365 Casino. Many of them remain unresolved and revolve around issues with verifying accounts or winnings not being paid. It’s an unfortunate stain on the website’s otherwise stellar reputation. We hope the company will make an effort to become more proactive about resolving these disputes instead of leaving them unaddressed.

Game Selection and Providers

The Canadian and UK versions of this gambling site offer similar games. Canucks have a more limited selection, primarily revolving around slots, progressive jackpots, live dealer releases, and virtual table games. Standout software providers include Bet365 exclusive game studio, Pragmatic Play, Games Global, and more. As a reputable brand, Bet365 has a selection of original games developed in-house, which is another perk you can expect here.

British players get more games and game types. Along with all the titles mentioned earlier, you can also find less popular games like keno, pachinko, scratch cards, etc. The UK version of the casino features releases from more game providers, including NetEnt and Big Time Gaming.

The thrill of winning a progressive jackpot is universal, so both versions of Bet365 Casino offer single-game and network jackpots. Canadians can look forward to the Age of the Gods and Blitz series by Playtech. British players can instead claim jaw-dropping rewards from the Jackpot King and Mega Jackpots networks, whose prizes reach millions.

Both UK and Canadian casino players can enjoy the same live dealer games made by Playtech. However, UK gamers can enjoy playing more live casino releases at Bet365. Still, the number itself doesn’t impact game variety much. Brits and Canucks alike benefit from classic live casino tables like blackjack and roulette, their variants, and thrilling game shows.

Financial Transactions: Payments and Withdrawals

Bet365 Casino will guide you to your country-specific website when you open it for the first time. This approach is convenient, as it automatically displays all rewards, bonuses, and banking methods in your local currency.

Canadians can top up their account using Visa, Mastercard, Interac, Instadebit, and other payment methods. The minimum deposit is $10, while the maximum varies from $400 to $50,000 per transaction. Deposits are instant and are free from any fees.

British members get more or less the same banking options, except they swap Interac and Instadebit with ApplePay and Trustly. The minimum deposit is £5 for all payment methods except PayPal, which requires £25 instead. The maximum deposits sit between £770 and £100,000.

When cashing out, the minimum withdrawal amount is $10 for almost all banking options. Interac and Instadebit withdrawals also take up to 24 hours to process, while credit and debit cards can take up to two banking days. It’s not bad, but the Brits have it even better! Trustly withdrawals are processed in less than four hours and have a £5 minimum cash out. It even transfers funds directly to your bank account, which is a huge plus for convenience.

Website, Usability, and Mobile Compatibility

Finding your way around the casino is as easy as it gets. The operator has done a fantastic job of making a website that’s easy to navigate while looking great. The grey and green colour scheme looks gorgeous and is present everywhere except the Help Centre.

The user interface of Bet365 Casino is versatile, allowing it to work on mobile devices and personal computers. Players using smartphones or tablets can download the app from the Play Store or App Store or enjoy mobile gaming using the browser. Both options offer the same games, so you don’t have to use the app if you don’t want to.

Additional Features and VIP Programs

Players based in the UK can participate in multiple tournaments and competitions. First up are the Blazing Tournaments, organized by the website. They’re available once a week between Thursday to Sunday. To participate, you have to wager at least £0.50. Your goal is to achieve the biggest win ratio. It is determined by how much you won, divided by the amount you bet, and multiplied by 100. The top 75 players win a cash prize when the competition ends, with rewards ranging from £10 to £1,000.

Another tournament worth chasing is Pragmatic Play’s Drops & Wins weekly competition. Staking at least £0.50 and completing in-game challenges earns player points, determining their leaderboard spot. The top 10,000 players will receive a cash prize. You also benefit from Daily Drops, which can be randomly awarded to all tournament participants.

Summary: Positives, Negatives, and Interesting Facts

Considering Bet365 Casino started as a UK online gambling site, it’s no surprise to find that’s where it shines most. The experience for Canadians isn’t entirely on par, but it’s about 80-85% there. CA members lack some games and promotions, but other than that, we had no major complaints.

When looking at the casino’s advantages, it’s hard not to recommend this gambling site to our readers. We outline its strengths and weaknesses in the table below to help you decide whether it’s the right place to play.


  • Licensed by trustworthy regulators
  • Diverse library of games and software providers
  • Low wagering requirement for welcome bonuses
  • Plentiful tournaments
  • Superb responsible gambling tools


  • Canadian players don’t get as many games or promotions
  • The casino only processes withdrawal requests during business days
  • Many unresolved player complaints

Overall Rating

4.8 / 5

Bonuses & Promotions

4.5 / 5

Terms & Conditions

4.9 / 5

Casino Reputation

4.9 / 5

Game Selection

4.7 / 5

Safety & Security

5.0 / 5

Banking & Withdrawals

4.9 / 5

User Experience

4.9 / 5

Frequently Asked Questions

Bet365 Casino has active licenses issued by the British Gambling Commission and the Alcohol and Gaming Commission of Ontario. These licenses confirm the website follows all local regulations

You don’t have to, though we recommend doing so. You can install the Bet365 app directly from the Play Store or App Store, which is great news for security. If you’d prefer not to use the app, playing games from your phone or tablet’s browser is also an option.

Bet365 Casino does not charge you extra when cashing out your winnings.

Sadly, the answer is no. Only British players can take part in tournaments organized by Bet365 Casino.

You can enjoy many exciting progressive jackpot games in Bet365 Casino. Available games vary depending on whether you’re accessing the Canadian or British version of the gambling site.